Refund and cancellation policy

Last updated 27 September 2026 · Patronus is operated by Jai Shankar (individual), India · jaimauryatech@gmail.com

What you are buying

Patronus is an online software service. Paid plans are monthly subscriptions that unlock more of it; the prices are listed on the pricing page. The free plan costs nothing and needs no payment details. Paid plans are not on sale yet; this policy applies from the day they are.

Cancelling

You can cancel any time from your plan settings, or by emailing us. Cancelling stops the next renewal. You keep the paid features until the end of the period you have already paid for, and then your account returns to the free plan.

Nothing you recorded is deleted when you cancel or downgrade — it is kept, and visible again if you return.

Refunds

If you are charged and change your mind, email us within 7 days of the charge for a full refund of that charge. If the service does not work as described, or you were charged in error or twice, you get a full refund regardless of timing.

Approved refunds are returned to the original payment method. Once issued, they usually appear within 5–7 business days, depending on your bank.

How to ask

Email jaimauryatech@gmail.com from the address you signed up with, and say which charge. We reply within 2 business days.